TERMS ORDERING SYSTEM USE
Our mobile ordering system is provided by Onvi Tech Ltd. Payments are made via Onvi using Stripe payments.
Once placed, orders cannot be cancelled.
If you become aware of a problem with your order after you have placed it, please :
1. Speak to the manager as soon as you discover the problem.
2. Screenshot your order and email it to us at firstname.lastname@example.org with an explanation of the problem. Please give as much information as you can to enable us to fully investigate your complaint. Please remember to include your order number, order date, name and collection date/time – without this, we will not be able to process a refund if you are due one.
3. We will respond to you within 5 working days.
The staff at The Railway do not have the capability to execute a refund. Details of your transactionshall be communicated with our accounts department who shall process a full refund within 5 working days. There shall be a £5 administration fee for cancelled order refunds.
If you are not satisfied with the ordering/payment process or with any other aspect of your visit, please report the problem to a manager so that we can rectify it for you before you leave.
The staff at The Railway do not have the capability to execute a refund.
All refund requests shall be investigated by The RAilway. Upon verification the refund request shall be submitted by The Railway to the accounts department who shall process a full refund within 5 working days.
This does not affect your statutory rights.
TERMS OF WEBSITE USE
INFORMATION ABOUT US
www.therailwaybx.co.uk is a site operated by The Railway (“We”). We are a limited company registered in England and Wales.
CHANGES TO THESE TERMS
ACCESSING OUR SITE
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
INTELLECTUAL PROPERTY RIGHTS
OUR SITE CHANGES REGULARLY
We may update our site from time to time, and may change the content at any time. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. We do not guarantee that our site, or any materials on it, will be free from errors or omissions.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connections with:
- use of, or inability to use, our site; or
- use of or reliance on any content displayed on our site.
If you are a business user, please note that in particular, we will not be liable for:
- loss of profits, sales, business or revenue;
- business interruption;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site and content for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity. We assume no responsibility for the content of external websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage which may arise from your use of them.
RELIANCE ON INFORMATION POSTED
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
UPLOADING MATERIAL TO OUR SITE OR SOCIAL MEDIA PROPERTIES
Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. For material that is covered by intellectual property rights, like photos or videos (IP Content),you specifically give us the following permission: you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide licence to use any IP content that you post on or in connection with our site. This licence ends when you delete your IP Content. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site. We have the right to remove any material or posting you make on our site or social media properties, if, in our opinion, such material does not comply with reasonable standards. The views expressed on the site or social media properties do not represent our views or values.
LINKING TO OUR SITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. Our site must not be framed on any other site, and any links should be to the home page only. We reserve the right to withdraw linking permission without notice.
If you wish to make any use of material on our site other than that set out above, please address your request to email@example.com
LINKS FROM OUR SITE
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those external sites or resources.
JURISDICTION AND APPLICABLE LAW
To contact us, please email firstname.lastname@example.org. Thank you for visiting our site.